Lifecycle support

Power systems need service after installation. We plan for that from day one.

From load assessment and installation to preventive maintenance, battery replacement and AMC support, Fujitronix helps keep critical backup infrastructure ready when the grid is not.

Technician maintaining an industrial UPS system
Product familyUPS service & lifecycle support
01Comprehensive AMC
02Non-comprehensive AMC
03On-site support
04Preventive maintenance

Service triage

Start with the equipment condition, not a generic service package.

Share the make/model, rating and phase, current alarm or symptom, battery configuration and age, site city, service history and whether the connected load has a safe bypass or alternative supply.

Request technical sizing

UPS service & lifecycle support

Technician maintaining an industrial UPS systemUPS maintenance · Application visual

Published product-family facts

What Fujitronix states—and what still needs confirmation.

01

AMC options

Comprehensive / non-comprehensiveCoverage, parts, visit frequency and exclusions must be recorded in the contract.
02

Support

24/7 statedThe company profile states round-the-clock support access for AMC customers.
03

Standard services

Consult to upgradeConsultation, installation, training, battery replacement and upgrades are listed.
04

Emergency handling

Rapid responseSite location, safe access, fault and parts availability affect actual restoration time.
01

01 / Consult

Load study & solution selection

Start with the electrical load, operating environment, required backup duration and failure risk. Fujitronix can help map those inputs to an appropriate UPS, inverter, lift-backup or energy-storage configuration.

  • Load and application review
  • Backup-runtime discussion
  • Battery chemistry and bank planning
  • Custom configuration where required
02

02 / Deploy

Installation & commissioning

Correct installation is fundamental to uptime. The service scope can include placement, integration, functional checks and operator handover so the backup system is ready for the intended load.

03

03 / Maintain

Comprehensive AMC

For organisations that want wider service coverage, the comprehensive plan combines routine maintenance with support, on-site assistance, emergency response and covered component replacement under the agreed contract or warranty terms.

04

04 / Maintain

Non-comprehensive AMC

A lighter maintenance route for teams that retain more cost responsibility while still needing access to technical support, diagnostics and scheduled upkeep.

05

05 / Extend

Battery replacement & system upgrades

Battery health, capacity requirements and connected loads change over time. Fujitronix supports battery replacement and system upgrades to keep backup performance aligned with the site.

06

06 / Verify

A service report should show what was checked and what comes next.

A useful maintenance record includes alarm history, input/output readings, operating load, battery and charger condition, cooling, connections, bypass status, work completed, parts changed, open risks and the recommended next action. This gives facility teams a practical lifecycle record instead of a visit-only checklist.

07

07 / Respond

Emergency support still needs safe access and a clear fault picture.

Fujitronix states 24/7 support and complaint addressal within 24 hours. For a faster first response, share the equipment make/model, kVA, phase, alarm, battery age, site city, bypass availability and whether the critical load is currently protected. Repair or restoration time depends on the fault, access and required parts.

Buyer & engineering checklist

Four decisions that shape the UPS AMC services proposal.

Clear answers at the enquiry stage reduce incorrect sizing, missing accessories and price comparisons between unlike systems.

01

Comprehensive or non-comprehensive AMC?

Choose based on parts coverage, criticality, budget, equipment age and internal maintenance capability.

02

What should the first diagnosis cover?

Alarm history, electrical input/output, battery and charger, cooling, connections, bypass and the connected load.

03

When should batteries be replaced?

After testing bank condition, charger health, runtime, temperature and string balance—not from age alone.

04

What makes a good service report?

Recorded readings, observations, work done, replaced parts, open risks and a clear next action.

Avoid weak specifications

Common mistakes that lead to the wrong quotation.

  1. 01Replacing batteries before checking the charger
  2. 02Opening critical equipment without a bypass plan
  3. 03Running to failure instead of planned maintenance
  4. 04Accepting an AMC without clear inclusions and exclusions

Product + manufacturing evidence

A closer look at the system and the people who build it.

The product cutout comes from Fujitronix's supplied company material. The second image shows the Pune manufacturing or power-electronics environment behind the product range.

Technician maintaining an industrial UPS system
UPS maintenance · Application visual
Fujitronix India manufacturing floor in Pune
Pune manufacturing unit · Company-supplied photograph

Frequently asked questions

Clear answers before you shortlist a system.

Practical answers for purchase teams, consultants, facility managers and business owners planning a serious enquiry.

UPS service engineer performing preventive maintenance on critical power equipment
Preventive UPS maintenance · Application-context visual
01Does Fujitronix offer UPS AMC services?

Yes. Fujitronix publishes both comprehensive and non-comprehensive annual maintenance contract options for UPS and power-backup systems.

02Can Fujitronix help choose the right UPS?

Yes. Product consultation is part of the published service offering, including guidance before installation.

03Is battery replacement available?

Yes. Battery replacement and system upgrades are included among Fujitronix's standard support services.

04How quickly does Fujitronix respond to a complaint?

The latest company material states that complaints are addressed within 24 hours. The actual resolution time depends on the site location, fault, access and parts required.

05What is the difference between comprehensive and non-comprehensive AMC?

A comprehensive AMC generally includes wider agreed component or replacement coverage, while a non-comprehensive AMC focuses on preventive service, diagnostics and labour with parts billed separately. Exact visits, parts, batteries, response, exclusions and supported equipment should be confirmed in writing.

06What information should be shared for a service call?

Share the UPS or inverter make/model, rating, phase, alarm or symptom, battery configuration and age, site city, service history, bypass availability and the present risk to the connected load.

07What information should I share for UPS AMC services?

Send the UPS make/model, capacity, phase, alarm or symptom, battery configuration and age, site location, service history and whether the load currently has a safe bypass or alternative supply.

Need help choosing?

Share the load and site details. We’ll help you shortlist the right system.